At PC Spare, we are committed to delivering your PC spare parts and accessories in a timely and efficient manner. Please read our delivery and shipping policy below to understand how we process and handle your orders.

1. Shipping Locations

We offer shipping services across India. Currently, we do not ship internationally. However, you may contact us for specific shipping inquiries.

2. Processing Time

• Order Confirmation: Once your order is placed, you will receive an email confirmation. Orders are typically processed within 1-2 business days (Monday to Friday) from the time of order.

• Order Shipping: After processing, your order will be shipped within 2-5 business days, depending on product availability and delivery location.

3. Delivery Time

• Estimated Delivery Time: Delivery typically takes between 3 to 7 business days for most locations within India. Remote areas may experience slightly longer shipping times.

• Courier Partners: We partner with trusted courier companies to ensure safe and timely delivery. You will receive a tracking number via email once your order has been dispatched, allowing you to track your order status.

4. Shipping Charges

• Free Shipping: We offer free shipping on all orders over Rs. 500 within India.

• Standard Shipping Charges: For orders under Rs. 500, a flat shipping fee will be applied based on the delivery address. The exact shipping cost will be displayed during checkout.

5. Order Tracking

• Tracking Your Order: Once your order is shipped, you will receive an email with a tracking number. You can use this number to track your order status on the courier company’s website.

• Customer Support: If you are unable to track your order or need assistance, please reach out to our customer support team at info.pcspare@gmail.com or call +91 91767 67031.

6. Delayed Deliveries

• Unforeseen Delays: While we strive to meet the estimated delivery timelines, we are not liable for delays caused by external factors, such as weather conditions, holidays, customs processing, or issues from the courier company.

• Notification of Delays: In case of any significant delay, you will be notified as soon as possible, and we will do our best to resolve the situation.

7. Delivery Issues

If there are any issues with the delivery (e.g., damaged products, incorrect items, etc.), please contact our customer service team within 7 days of receiving the order. We will work with you to resolve the issue by offering a return, exchange, or refund as per our policy.

8. Signature Requirement

• Secure Delivery: Certain high-value items may require a signature upon delivery. Please ensure someone is available at the shipping address to receive and sign for the package.

9. Non-Delivery Situations

• Incorrect Address: If the delivery address provided at the time of purchase is incorrect, we are not responsible for any delays or non-delivery. Please verify your address details before confirming the order.

• Failed Deliveries: In case of a failed delivery due to no one being available to sign for the package or incorrect address, the customer will be responsible for any additional charges to reship the order.

10. Return Shipping

If you need to return an item, please refer to our Return and Refund Policy for guidance on return shipping fees. For defective or incorrect items, return shipping costs will be borne by PC Spare.

11. Customer Support

If you have any questions or concerns regarding shipping, delivery, or tracking, please feel free to contact us at:

• Email: info.pcspare@gmail.com

• Phone: +91 91767 67031